SUMMARY
Focus groups are special creatures in the kingdom of groups. In terms
of appearances, focus groups look very much like other kinds of group
experiences. On closer inspection, however, focus groups have a distinctive
cluster of characteristics:
1. Focus groups involve homogeneous people in a social interaction.
2. The purpose of focus groups is to collect qualitative data from a focused
discussion.
3. Focus group interviewing is a qualitative approach to gathering information
that is both inductive and naturalistic.
Focus groups have been found useful prior to, during, and after programs,
events, or experiences. They have been helpful in assessing needs, generating
information for constructing questionnaires, developing plans, recruiting
new clientele, finding out how customers make decisions to use or not
use a product or service, testing new programs and ideas, improving existing
programs, and evaluating outcomes.
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