SUMMARY
We have observed four different styles to focus group research. The market
research approach is by far the most popular and widely recognized. In
fact, market research focus groups have become a well-established, extensive
industry with professional moderators, special focus group facilities,
and an assortment of added services to assist in recruitment, screening,
recording, transcribing, and analyzing results. When people talk of focus
groups, it is the market research focus group that typically comes to
mind. These groups are distinguished by their tendency to include 10 to
12 participants gathered in a special room equipped with a one-way mirror.
But other styles are emerging and are making distinct contributions to
our understanding of focus group research. The academic research approach
incorporates openness, rigor, and peer review. The public/nonprofit approach
borrows elements from the academic research tradition in terms of careful
analysis and openness but then seeks to be more decision oriented as opposed
to developing theory. Finally, the participatory approach is drawing interest
mostly because of what it does to develop commitment and interest.
We offer these categories as a way of letting people know that not all
focus group studies use the same approach. Of course, these four categories
aren't mutually exclusive. We have been involved in studies where academics
are working with a public agency. Team members want to publish in academic
journals and make practical decisions based on the study. And public agencies
often engage community groups in participatory focus groups.
In the coming decades, other styles will emerge that will reflect other
needs. Throughout all these styles, the focus groups still retain their
distinctive quality of having a planned discussion using predetermined
questions, guided by a skillful moderator, conducted in a permissive and
nonthreatening manner, for the purposes of providing insight.
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