Participatory Approach
By the early 1990s, another approach to focus group research was emerging-that
of getting nonresearchers involved in the process. Up to this point, the
prevailing wisdom was that only researchers could do research. Research
had to be done in a particular way, and it required training and experience
to do it well.
The evolution is a bit fuzzy, but many of the early participatory approaches
were driven by lack of resources, particularly when monies were tight.
Information was needed, budgets were restricted, and some creative researchers
began to enlist the help of volunteers. These volunteers offered their
time and talent and thereby saved precious resources. They obtained useful
data, and the process offered some unexpected benefits. The volunteers
were changed! The process often influenced the volunteers in ways that
were not anticipated. The volunteers now had greater insight into the
program or topic. They became committed to the study and were tenacious
in seeing that recommendations were followed. To many researchers, this
was a surprising discovery. For years, evaluators and other researchers
were concerned about how to get people to use research and evaluation
results, and now one answer seemed to emerge. If you want them to use
it, then involve them in the process. The involvement couldn't be just
tokenism but had to be a real, sincere sharing of power in the research
study. The volunteers were not just workers but were partners and co-researchers.
Often this meant training, considerable coaching, lots of coordination,
and learning to give up some control.
The participatory approach does have limitations. Consistency and coordination
are major issues. The team members sometimes change a few questions or
leave out some questions. Questions are sometimes asked differently from
one group to another. Keeping the team working together is a major challenge.
Training is critically important, especially hands-on experiences in which
volunteers get to practice their skills. Decision making sometimes becomes
an issue. How does the researcher work within a community that wants and
demands a shared role in decision making-including decisions about the
research design and protocol? For some researchers, it is frustrating
and stressful. Others relish the opportunity.
BACKGROUND
If you would like to read more about focus groups using a participatory
approach, you might consider the following:
Krueger, R, A., & King, J. A. (1998). Involving community members
in focus groups. Thousand Oaks, CA: Sage.
Table 8.1 offers some highlights of the distinctions between these four
focus group approaches.
TABLE 8.1 Characteristics of Focus Groups
|
Characteristic
|
Market Research
|
Academic
|
Nonprofit and Public
|
Participatory
|
Where popular?
|
Commercial businesses
|
Universities, government agencies,
foundations
|
Governments, community groups, foundations
|
Community groups, schools, foundations,
local government
|
Group size?
|
Ten to twelve people
|
Six to eight people
|
Six to eight people
|
Six to eight people
|
Should participants know each other?
|
No. Strangers preferred
|
Not an issue. People may know each
other but are not in positions of control over each other.
|
Not an issue. Sometimes it is an
advantage, provided they are not in positions of control over each
other.
|
Sometimes an advantage. People regularly
know each other.
|
Who moderates?
|
Professionals
|
Faculty, graduate students, or qualified
staff
|
Qualified staff and occasional volunteers
with special skills
|
Volunteers from the community
|
Where are focus groups held?
|
Special rooms with one-way mirrors
and quality acoustics
|
Public locations, classrooms, sometimes
homes, or special rooms with one-way mirrors
|
Locations in the community, such
as schools, libraries, and so on
|
Community locations and homes
|
How are data captured?
|
Observers behind mirrors, audio and
often video recording
|
Field notes and audio recording.
Sometimes video.
|
Field notes and audio recording
|
|
How are results analyzed?
|
Variable but often rapid first impressions
given by moderator or analyst. Sometimes transcripts.
|
Usually transcripts followed by rigorous
procedures
|
Usually abridged transcripts and
field notes
|
Oral summaries at conclusion, flip
charts, field notes, listening to audiotapes
|
Who gets copies of reports?
|
Only the sponsor. Reports are proprietary.
|
Academics or public officials. Results
appear in academic journals.
|
Reports used within the organization
and sent back to the community. Shared with participants.
|
Considerable effort made to share
results with the community.
|
Time needed to complete study?
|
Short time period. Usually completed
in a few weeks.
|
Long time period. Often six months
or more.
|
Time needed will vary. Usually takes
several months.
|
Long time period. Often six months
or more.
|
|