Written Reports
People have better ways to spend their time than laboring over dry, confusing
reports. At least we do. We are constantly trying to learn how to better
communicate ideas. We've picked up these tips from colleagues, and we
use many of these ourselves. Try them.
Study Popular Writing
Study popular news magazines. Notice how the writing flows and entices
the reader to continue. Note how boxes, sidebars, and visuals help convey
the messages. Consider what strategies you can use in your writing.
Realistically Assess Your Own Ability
When was the last time you had a professional help you with your writing?
Take a refresher class. Seek out a group to give you feedback.
Consider finding a personal coach. At a minimum, use the computer to get
an estimate of the reading level of your text.
Find What Helps You Write
Preferences and styles vary greatly. Some people thrive as deadlines zoom
closer. Others crumble. Some writers have a special time of day when words
leap out. Some have a special place. Some write from outlines and others
from inspiration. A few can write anytime, anywhere, under any conditions.
Little goals help us write. They make the task seem doable. Then we give
ourselves little rewards. Like, "I have to write three pages a day
until this is done. After three pages I can do anything I want."
Or, "If I write for four hours I'll take a motorcycle ride."
Often we exceed our little goals because once we get going it seems easy.
The little goals and rewards get us started. It's a lot easier to face
writing three pages today than it is to think about writing a whole report,
article, chapter, or book. Those feel overwhelming. "It will take
forever, and I will never get to see sunlight again." However, "Three
pages? No problem. I'll see sunlight this afternoon!" Reflect on
what helps you write. If something isn't working, try a different approach.
Edit Ruthlessly and
Plan for Multiple Revisions
Never assume that the first draft will be your final draft. In fact, let
your first draft be crummy. Just get it down. Then edit. Quality writing
comes from feedback loops. Build in these loops from the beginning, allow
time in the schedule for feedback, and seek out constructive comments.
Dazzle With Your Ideas- Not With Fancy Words
Some writers use complex, arcane language instead of clear, straightforward
prose. The ideas, the concepts, and the findings should not be overshadowed
by showy language. (Incidentally, the parallel in the oral report is when
something about the speaker draws attention away from the content.) In
focus groups we phrase questions using the words the people in the group
would use to talk about a topic. Consider doing the same thing with the
report. When conveying the results, use language the audience would use.
Your goal is to communicate to others. Make your report easy for them
to understand.
Make the Report Visually Attractive
Whether we like it or not, books are sometimes judged by their covers.
The look and feel of the written report are important. Does it look professional?
Does it look like care and attention went into the document? Is it designed
to keep the readers' attention? Does it guide their eyes over the document?
Seek professional help in design, take a class to improve your skills,
or, if nothing else, keep a file of attractive, well-designed reports
to serve as models.
|