Listening to Your Target Audience
Once you have a plan in mind, seek out and visit with several people who
have the characteristics of your target audience. For example, if you're
going to listen to special education teachers, find some special education
teachers and get their advice on your plan. (It would be even better to
have a special education teacher or two on your research team. But if
that isn't possible, make sure to do this step.) Perhaps share a meal
with them and ask their advice on how to undertake the study. Describe
the study and ask questions such as the following:
* How can we get the names of people like this?
* How do we find people like this?
* How are people in this general category alike or different? If we want
to invite people who feel the same way, what advice do you have?
* What would it take to get people to come to a discussion like this?
* Who should invite people to participate?
* When would it be easiest for these people to come? (Time of day, day
of week, etc.)
* Where would be the best place to hold the discussion?
* What would be some good questions to ask?
* What do you think of these questions? (Try out a few questions.)
* What kind of person should ask the questions (moderate)?
Listen. You're trying to find out what it will take to make this study
work. You are looking for pitfalls or roadblocks. This is really important
if you are working with an audience with which you are unfamiliar. Perhaps
you want to conduct focus groups with migrant workers or teenagers who
smoke or men with prostate problems. The sponsoring agency should have
connections with individuals in the target audience. Have them introduce
you. Ask the types of questions listed above. It is amazing what you can
learn.
TIP Ask for Help
Early in the planning process, you will need ideas. Invite a small group
of researchers or clients to discuss options and choices about the study.
This discussion could involve more than one meeting and, at times, will
become a brain-storming session. Avoid locking in on specifics too early.
Talk about the purpose of the study, whether focus groups are appropriate,
the types of people who can give you the information you need (target
audiences), how many focus groups to conduct, and the resources available.
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