Voevodins' Library _ "Focus Groups" 3rd edition / Richard A. Krueger & Mary Anne Casey ... Interview, People, Discussion, Decision Making, Development, Single-Category Design, Multiple-Category Design, Double-Layer Design, Broad-Involvement Design, Audience, Written Plan, Questioning Route, Categories of Questions, Opening Questions, Introductory Questions, Transition Questions, Key Questions, Ending Questions, Campaign, Strategies for Selecting Participants, Sampling Procedures for Focus Groups, Moderating Skills, Moderator, Discussion, Head Nodding, Question, Analysis Strategies, Long-Table Approach, Using the Computer to Help Manage the Data, Rapid Approach, Sound Approach, Principles of Reporting, Written Reports, Narrative Report, Top-Line Report, Bulleted Report, Report Letter to Participants, Oral Reports, Styles of Focus Group Research, Telephone Focus Groups, Internet Focus Groups, Media Focus Groups Voevodin's Library: Interview, People, Discussion, Decision Making, Development, Single-Category Design, Multiple-Category Design, Double-Layer Design, Broad-Involvement Design, Audience, Written Plan, Questioning Route, Categories of Questions, Opening Questions, Introductory Questions, Transition Questions, Key Questions, Ending Questions, Campaign, Strategies for Selecting Participants, Sampling Procedures for Focus Groups, Moderating Skills, Moderator, Discussion, Head Nodding, Question, Analysis Strategies, Long-Table Approach, Using the Computer to Help Manage the Data, Rapid Approach, Sound Approach, Principles of Reporting, Written Reports, Narrative Report, Top-Line Report, Bulleted Report, Report Letter to Participants, Oral Reports, Styles of Focus Group Research, Telephone Focus Groups, Internet Focus Groups, Media Focus Groups



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3
Developing a Questioning Route

The mother thought her daughter should have a comprehensive checkup before starting kindergarten. She made an appointment with an eminent psychologist to examine the youngster for any possible abnormal tendencies. Among the questions, the man of science asked, "Are you a boy or a girl?" "A boy," the little girl answered. Somewhat startled, the psychologist tried again. "When you grow up, are you going to be a woman or a man?" "A man," the little girl answered. On the way home, the mother asked, "Why did you make such strange replies to what the psychologist asked?" In a serious tone, the little girl replied, "He asked such silly questions, I thought he wanted silly answers!"
Developing good questions seems like it should be easy. But this is one of the areas where budding (and experienced) focus group researchers run into problems. Often beginners generate interesting questions, but it isn't clear how answers to those questions will help achieve the purpose of the study. Or they phrase the questions in ways that don't beg for discussion. A simple yes or no will do. Or they generate a list of thirty questions to be answered in a two-hour group. Developing good focus group questions requires time, help from buddies, and attention to a few guidelines.
The series of questions used in a focused interview-the questioning route-looks deceptively simple. Typically, a focused interview will include about a dozen questions for a two-hour group. If you asked these questions in an individual interview, the respondent could probably tell you everything he or she could think of related to the questions in just a few minutes. But when these questions are asked in a group environment, the discussion can last for several hours. Part of the reason is in the nature of the questions and the cognitive processes of humans. As participants answer questions, their responses spark ideas from other participants. Comments provide mental cues that trigger memories or thoughts of other participants-cues that help explore the range of perceptions.

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Qualities of Good Questions >>