Media Focus Groups
The media have discovered the appeal of focus groups. Newspaper readers
and television viewers like to read about or see others share opinions
and ideas. These media groups have only a few common points with focus
groups as described in this book. The argument for calling these sessions
"focus groups" is that questions may be focused, participants
may be preselected based on established criteria, and the moderator might
be skillful in conducting the group, but these groups are about as far
as possible from other characteristics that constitute focus groups-namely,
a permissive, nonthreatening environment where confidentiality is ensured.
These "media events" look like focus groups but aren't.
The purpose of these media sessions is to capture "sound bites"
that are shared with the world. The individual has no assurance that comments
will be used in context and no recourse if they are not. The participants
are at the mercy of the media. These media focus groups typically have
several methodological flaws that limit their value as serious research.
First, they often consist of only one focus group. Furthermore, results
from this one focus group are implicitly or explicitly generalized to
a wider population. Second, the sessions are not conducted in a permissive,
nonthreatening environment. Video and still cameras capture images throughout
the session, constantly reminding participants of their potential for
publicity. Recording devices capture everything said, but only a few comments
will ever be published or aired. Third, the basis of selection is often
to achieve a cross section of residents or voters, but many residents
would self-select out of this public discussion. Only the most self-assured
would submit to this type of group.
We encourage media to exercise caution and make a few adaptations. It
would be more accurate if they called these sessions "group discussions,"
which would avoid some confusion to readers. If the media are serious
about conducting focus groups and wish to call these sessions "focus
groups," then they should consider a sequential series of discussions
with varying levels of formality to determine the influence of cameras
and recording equipment. For example, several groups might initially be
conducted in the traditional focus group procedure without cameras, with
homogeneous selection, and with explicit assurances of confidentiality.
Then later, after the initial groups had been analyzed for themes, a second
series of focus groups would allow cameras and seek public quotes. In
this manner, the media could gain some sense of whether the participants
modify their comments when they are "on record," taped, and
photographed.
Media events called "focus groups" are entertainment-not research.
We should place them in the same category as television or radio stations
that conduct surveys using a pay-to-call vote. "Give us a call and
vote on this important issue! Tell us your opinion! We want to hear from
you!"
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