Electronic Reporting
Electronic reporting is a fast-moving trend that will affect all fields
of research. New resources, equipment, and software are being developed
so fast that it is hard to keep track of changes. The Internet, high capacity
storage devices, voice recognition software, and digital recording equipment
are having a profound impact on how information is presented and received.
With the Internet, sizable amounts of information can be transmitted virtually
instantaneously around the world. Web sites can be set up that allow designated
users to view and print reports.
High capacity disks and writable CDs now allow the researcher to include
pictures, video, sound, and text together in a low-cost format. New recording
equipment allows the researcher to capture video or audio materials in
a digital format. Quality is superior to that of analog recorders, and
with new software, the researcher can easily locate, edit, and present
results of focus group interviews.
Here are some possibilities:
* A report could include:
Digital photographs of people, products, places, and so on
Video clips of participants commenting on the topic
Audio clips of participants
Attractively formatted text
(Confidentiality may be an issue with some of these options)
* The report could be saved on a writable CD disk and made available to
designated individuals.
* The report could be placed on a Web site and made available to any person
with access information.
* The report could be presented at a small or large group meeting using
a laptop computer along with a projector or large-screen display.
Be careful! Don't use these techniques just because they are possible.
If your audience doesn't use computers, then CD disks and Web sites don't
make sense. As you ponder the decision about if and when to use technology,
also consider the resources needed in terms of talent, hardware, software,
and staff time. One of the constant dangers of reporting is that the technology-the
gimmicks-can get in the way of the message. The viewer is so distracted
by the visual effect that the message is overlooked. Technology is seductive.
Don't let your message get lost in the silicon jungle.
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