Voevodins' Library _ "Focus Groups" 3rd edition / Richard A. Krueger & Mary Anne Casey ... Interview, People, Discussion, Decision Making, Development, Single-Category Design, Multiple-Category Design, Double-Layer Design, Broad-Involvement Design, Audience, Written Plan, Questioning Route, Categories of Questions, Opening Questions, Introductory Questions, Transition Questions, Key Questions, Ending Questions, Campaign, Strategies for Selecting Participants, Sampling Procedures for Focus Groups, Moderating Skills, Moderator, Discussion, Head Nodding, Question, Analysis Strategies, Long-Table Approach, Using the Computer to Help Manage the Data, Rapid Approach, Sound Approach, Principles of Reporting, Written Reports, Narrative Report, Top-Line Report, Bulleted Report, Report Letter to Participants, Oral Reports, Styles of Focus Group Research, Telephone Focus Groups, Internet Focus Groups, Media Focus Groups Voevodin's Library: Interview, People, Discussion, Decision Making, Development, Single-Category Design, Multiple-Category Design, Double-Layer Design, Broad-Involvement Design, Audience, Written Plan, Questioning Route, Categories of Questions, Opening Questions, Introductory Questions, Transition Questions, Key Questions, Ending Questions, Campaign, Strategies for Selecting Participants, Sampling Procedures for Focus Groups, Moderating Skills, Moderator, Discussion, Head Nodding, Question, Analysis Strategies, Long-Table Approach, Using the Computer to Help Manage the Data, Rapid Approach, Sound Approach, Principles of Reporting, Written Reports, Narrative Report, Top-Line Report, Bulleted Report, Report Letter to Participants, Oral Reports, Styles of Focus Group Research, Telephone Focus Groups, Internet Focus Groups, Media Focus Groups



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Acknowledgments
For the record, we want to applaud the work of public employees. There is a perception that government workers don't work hard. It certainly isn't true for the ones we've met. They have been committed, passionate, hardworking people trying to make the world a better place. They are good people who care. They want to listen. They work hard to do the right thing.
Here are some of the people we have been lucky to work with. They gave us opportunities to learn about, practice, and teach the art and science of listening through focus groups. Our thanks to them.
Carol Bryant with the School of Public Health, University of South Florida and James Lindenberger with Best Start Social Marketing in Florida
Bob Djupstrom and Susan Balgie with the Minnesota Department of Natural Resources
Bonnie Bray, Joel Hetler, and Linda Hall with the Ramsey County Children's Mental Health Collaborative
Gretchen Taylor, Junie Svenson, and Betty Kaplan with the Minnesota Department of Health
Nancy Wilson, Carter Mecher, Carol Craft, and Bunny Huller along with Ann Strong and her team of focus group moderators with the U.S. Department of Veterans Affairs
Jon Morris, Barbara Mclntyre, and Carmen Medina with the U.S. government
Gail Redd from the Office of Personnel Management
Ed Nelson with the Wisconsin Department of Natural Resources
Jose Calderon and his colleagues at Drew University of Medicine and Science
Maryann Cunningham and her talented staff from the University of Tennessee
JoAnn Muniz with the Environmental Protection Agency in Boston
Harold Cook with Cook Research
Marilyn Rausch, gifted professional moderator
David Morgan from Portland State University
Chuck Casey, Jean King, Cynthia McArthur, Dianne Neumark-Steiner, and Mary Story of the University of Minnesota
Mike Patton, evaluator extraordinaire, author, explorer, teller of tales
Rosalind Hurworth with the University of Melbourne
Penny Hawkins with the government of New Zealand
Karl Murray of NASDSE
The good sports of the Phillips Lead Project
Also a big thank you to Dale Mann, the cartoonist whose work enlivens this book. And thanks to C. Deborah Laughton of Sage Publications for escorting this third edition through the publishing process.

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